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VISEO acquires Bulgaria's ITCE to reinforce its ServiceNow offer
VISEO has acquired Bulgarian consulting and training firm ITCE, according to SeeNews. The deal brings a Sofia-based specialist in IT transformation and ServiceNow into the French group's wider consulting platform.
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FTS Insights official • This is a focused cross-border acquisition built around capability depth rather than scale alone. For French Tech Sofia, the signal is that Bulgarian specialist firms remain relevant in European tech services when they hold durable expertise in enterprise platforms, training and transformation delivery.
Key Takeaways
- VISEO used acquisition to add specialist ServiceNow and IT transformation capabilities.
- ITCE's value appears tied to proven market position and training-led expertise in Bulgaria.
- The deal strengthens a France-Bulgaria business connection in enterprise tech services.
- Even without disclosed deal terms, the strategic rationale is relatively clear from the buyer's stated goals.
Why this matters
- It links a French consulting group with a Bulgarian specialist team in a clearly defined enterprise software niche.
- The deal points to continued value in ServiceNow ecosystem expertise, not just generic IT services capacity.
- It highlights Sofia's role as a source of specialised consulting and training capabilities for wider European groups.
- The acquisition fits a broader pattern of capability-led expansion through targeted regional M&A.
ORIGINAL ARTICLE
Article Summary
The transaction was announced on September 15, 2026. According to the report, VISEO said the acquisition will strengthen its capabilities in IT service management and organisational transformation, while also supporting the development of its global ServiceNow offering.
Financial terms were not disclosed. That limits visibility on the size of the deal, but the strategic intent is clear: VISEO is adding a specialised team with experience in ServiceNow-related consulting and training.
ITCE is based in Sofia and was founded in 1998. The company provides consulting and training services focused on IT transformation and ServiceNow solutions. The report notes that ITCE became Bulgaria's first ServiceNow consulting partner in 2015 and joined the RiseUp with ServiceNow global programme in 2023.
VISEO is a digital and business consulting company operating in more than 20 countries. According to the source, it employs around 3,000 people and generates about EUR 360 million in annual revenue.
Key Highlights
- VISEO has acquired Sofia-based consulting and training firm ITCE.
- The deal is intended to strengthen VISEO's IT service management and organisational transformation capabilities.
- VISEO said the acquisition will support the development of its global ServiceNow offering.
- ITCE became Bulgaria's first ServiceNow consulting partner in 2015.
- Financial details of the transaction were not disclosed.
Takeaway
This is a compact but telling deal: a French consulting group is using Bulgarian specialist expertise to reinforce a global enterprise services offer. The signal is less about size than about the strategic value of focused capabilities.
Read the full coverage on SeeNews(en)
About SeeNews
SeeNews delivers fact-based news and analysis for businesses, governments and investors in Southeast Europe, and publishes the SEE TOP 100 rankings.
They are mentioned in this publication
Viseo
We use technology as a powerful lever for transformation and innovation to make you more effective. Together, let’s accelerate your company’s digitisation and turn artificial intelligence into a concrete lever for performance.
ITCE
Innovative Training and Consulting Solutions for digital and workforce skills transformation.
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